<h2>Cancellation Policy</h2>
<p>Eclipse Beads does not sell subscriptions. This policy covers cancellation of one-time orders.</p>
<h3>Cancelling before dispatch</h3>
<p>You can cancel any order free of charge as long as it has not yet been handed to our courier. Orders are usually dispatched within 24–48 hours of being placed, so please contact us as soon as possible.</p>
<p>To cancel, email eclipsebeads.store@gmail.com or WhatsApp +91 95618 13311 with your order number.</p>
<h3>Cancelling after dispatch</h3>
<p>Once an order has been dispatched it cannot be cancelled. If you no longer want the order, please simply refuse delivery. Refused prepaid orders are refunded once the parcel reaches us, minus shipping costs already incurred.</p>
<h3>Cancellation by Eclipse Beads</h3>
<p>We may cancel an order if the item is out of stock, the delivery address is not serviceable, the address or phone number appears invalid, or we are unable to reach you to confirm a Cash on Delivery order. If we cancel a prepaid order, you receive a full refund.</p>
<h3>Repeatedly refused COD orders</h3>
<p>Cash on Delivery is offered in good faith. Customers who repeatedly refuse COD deliveries may be restricted to prepaid payment on future orders.</p>
<p>Questions: eclipsebeads.store@gmail.com</p>